PAAF AI Touchpoint Map

Aug 4
2 min read

Time to Complete: ~10–15 minutes

Purpose: Discover where AI is already helping you—often without you even realizing it.

Why This Matters

You don’t need to be a tech expert to benefit from AI. Many workplace tools you use every day—like Microsoft Teams, Google Docs, Jira, Confluence, Zoom, and others—have AI features quietly running in the background. This worksheet helps you surface those hidden touchpoints so you can build awareness, curiosity, and confidence to explore AI further.

Part 1: Where Do You Work?

List the platforms, tools, or apps you use regularly (e.g., Outlook, Confluence, Slack, Jira, Google Docs):

Tool or Platform	What do you use it for?	Have you noticed smart suggestions, summaries, or chat help? (Y/N/Unsure)

Hint: AI may show up as autocomplete, smart search, summarizing emails or comment threads, flagging risks, or offering suggestions in a side panel.

Part 2: Spot the AI Features

Check ✓ any features you’ve noticed—even if you didn’t know they were powered by AI at the time.

AI Feature	Where You May Have Seen It	✓
🔍 Smart Search	Finding content across emails, docs, tickets, or shared drives
💬 Chat Assistant	Asking questions in tools like Slack, Teams, or side panels in apps
🧠 Autocomplete & Writing Help	Email composition, meeting notes, comments, or documents
📝 Summarization	Email threads, long Jira comments, meeting recordings, Confluence pages
🗂️ Content or Task Suggestions	Suggesting next steps, relevant issues, related files
🌐 Browser or App Extensions	Surfacing AI help while using multiple tabs or platforms

Part 3: Reflect on Your Awareness

Take a few minutes to answer these reflection questions:

What surprised you? “I didn’t realize AI helped with…”
Which feature(s) do you already rely on without thinking about it?“I use AI to…”
How do you feel knowing AI is quietly helping in the background?
☐ Curious ☐ Uncertain ☐ Excited ☐ Skeptical ☐ Other: __________

Bonus Prompt

“If AI could do one thing better in my day-to-day work, it would be…”

Completion Check

By completing this worksheet, you’ve:

✅ Listed the tools you work in most

✅ Spotted at least one AI-powered feature in action

✅ Reflected on how AI already supports your daily tasks