Who Can Help My Organization Adopt and Implement AI?

AI Consulting Needs Guide

Not every AI challenge requires a consultant. Some organizations need more time to learn and define the opportunity, while others are ready for targeted expertise or hands-on implementation. This activity helps you determine whether your organization is ready for AI consulting and, if so, which type of consulting support may be most useful.

Note: This activity focuses on adopting and implementing AI tools.  It does not cover building foundation models from scratch or maintaining the underlying large language models themselves.

About AI Services

Unified AI Adoption provides the research, frameworks, educational resources, assessments, and practical tools that help individuals and organizations understand what responsible AI adoption requires. This includes the Unified AI Adoption Model, the Personal AI Adoption Framework (PAAF), the Strategic AI Adoption Framework (SAAF), and the AI Adoption Lab, which together support AI readiness, use-case evaluation, workforce learning, experimentation, governance, risk management, and measurable value from artificial intelligence.

For organizations that need hands-on support, Connect Centric is the official service provider for Unified AI Adoption. Through this partnership, the research and frameworks behind Unified AI Adoption are connected with practical AI consulting, configuration, implementation, training, governance, and organizational adoption support.

Unified AI Adoption and Connect Centric serve large, mission-driven organizations in the association, healthcare, education, finance, and government sectors. Engagements are shaped around each organization’s goals, existing technology environment, workforce needs, governance requirements, and level of AI maturity rather than requiring every client to follow the same implementation path.

AI Strategy & Planning

AI strategy and planning helps organizations assess readiness, identify and prioritize AI use cases, define goals, establish ownership, build the business case, and create a practical AI roadmap. The focus is on connecting AI investment with real organizational needs, measurable outcomes, and the capabilities required to move forward responsibly.

AI Platform Configuration

AI platform configuration helps organizations prepare and configure their selected AI environment for practical use. Support can include permissions, settings, environments, approved capabilities, administrative standards, and other controls needed to align an AI platform with organizational requirements.

Custom AI Agents & Assistants

Custom AI agents and assistants can support role-based or task-specific work using defined instructions, approved knowledge, connected tools, permissions, and guardrails. Consulting support can include defining the agent’s purpose, configuring capabilities, establishing ownership, testing behavior, and planning for ongoing maintenance and oversight.

AI Workflow Redesign & Automation

AI workflow redesign and automation helps organizations rethink how work should operate when people, AI, and automation are used together. This can include redesigning handoffs, approvals, routing, agent actions, exception handling, and other workflow steps so AI supports the work rather than simply being added on top of an existing process.

AI Data & Knowledge Connections

AI systems often depend on access to trusted organizational information. Data and knowledge connection services can help organizations connect AI to approved information through connectors, permissions, knowledge sources, indexing, data preparation, and access controls. The goal is to give AI appropriate access to the information it needs while maintaining security, governance, and organizational control.

AI Governance & Controls

AI governance and controls help organizations establish the structures needed to guide responsible AI use. Support can include responsible-use policies, permissions, risk tiers, review processes, ownership, monitoring, lifecycle controls, and governance practices. These structures help organizations make more consistent decisions about how AI is introduced, managed, and monitored over time.

AI Training & Adoption

AI training and adoption services help prepare employees, leaders, administrators, and other users to work effectively with AI. Support can include AI literacy, role-based training, communications, champions, user support, measurement, and reinforcement. The goal is to help people understand how AI applies to their work, how to use it responsibly, and how to build the confidence and judgment needed for sustained adoption.

AI Scale & Operating Model

AI scale and operating model services help organizations move from isolated pilots to sustainable organizational adoption. This can include establishing standards, reusable patterns, governance, support structures, portfolio management, ownership, monitoring, and lifecycle practices that allow successful AI initiatives to expand without losing consistency, accountability, or control.

The Strategic AI Adoption Framework (SAAF) provides a structure for organizational adoption through Discover, Fund, Plan, Experiment, Guardrail, Scale, and Govern, while the Personal AI Adoption Framework (PAAF) supports individual adoption through Familiarize, Learn, Evaluate, Experiment, Protect, Ingrain, and Grow. Together, the frameworks help connect organizational strategy, implementation, governance, and scaling with the capabilities people need to adopt AI effectively.

The result is an approach to AI consulting that goes beyond recommending tools or delivering isolated technology projects. Unified AI Adoption provides the research-informed adoption model and practical resources, while Connect Centric provides the consulting and implementation services needed to put those ideas into practice. Together, they help mission-driven organizations assess readiness, prioritize AI opportunities, configure platforms, build agents, redesign workflows, connect trusted knowledge, establish governance, prepare their workforce, and scale AI responsibly.

Based in Washington, DC, USA | Serving organizations globally.