AI Root Cause Analyzer

The AI Root Cause Analyzer is a guided troubleshooting activity that helps you investigate why an AI tool, agent, or feature may not be working as expected. Designed for people using AI in their work, it helps you gather evidence and determine whether an issue may involve access, configuration, product limitations, a service incident, or a possible defect.

Use it when something goes wrong and you need to move beyond guessing. You’ll finish with a clearer understanding of the likely cause and what to investigate next. This AI Adoption Lab activity supports the evaluation and experimentation skills within the Unified AI Adoption Model.

Select Start Activity to log in or join for free.